The Consumer Protection Act, 2019

Act No. 35

9-Aug-2019

Section 1 — Short title, extent, commencement and application

1. Short title, extent, commencement and application.

(1)This Act may be called the Consumer Protection Act, 2019.

(2)It extends to the whole of India except the State of Jammu and Kashmir *.

(3)It shall come into force on such date1 as the Central Government may, by notification, appoint and different dates may be appointed for different States and for different provisions of this Act and any reference in any such provision to the commencement of this Act shall be construed as a reference to the coming into force of that provision.

(4)Save as otherwise expressly provided by the Central Government, by notification, this Act shall apply to all goods and services.

Section 2 — Definitions

2. Definitions. -In this Act, unless the context otherwise requires, -

(1)“advertisement ” means any audio or visual publicity, representation, endorsement or pronouncement made by means of light, sound, smoke, gas, print, electronic medi a, internet or website and includes any notice, circular, label, wrapper, invoice or such other documents;

(2)“appropriate laboratory ” means a laboratory or an organisation -

(i)recognised by the Central Government; or

(ii)recognised by a State Government, subject to such guidelines as may be issued by the Central Government in this behalf; or

(iii)established by or under any law for the time being in force, which is maintained, financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defect;

(3)“branch office ” means-

(i)any office or place of work described as a branch by the establishment; or

(ii)any establishment carrying on either the same or substantially the same activity carried on by the head office of the establishment; *. Vide notification No. S.O. 3912(E), dated 30th October, 2019, this Act is made applicable to the Union territory of Jammu and Kashmir and the Union territory of Ladakh

Section 1 — 20th July, 2020

1. 20th July, 2020 .-S. 2 [Except clauses (4), (13), (14), (16), (40)], s. 3 to 9 (both inclusive), s. 28 to 73 (both inclusive) [Except sub-clause (iv) of clause (a) of sub -section (1) of section 58], s. 74 to 81 (both inclusive), s. 82 to 87 (both inclusive), s. 90 and 91 [Except sections 88, 89, 92 and 93], s. 95, 98,100 and 101 [Except clauses (f) to (m) and clauses (zg), (zh) and (zi) of s ub-

Section 2 — ], s. 102, 103, 105, 106, 107 [Excep t sections 94, 96 , 97, 99, 104] , vide notification No. S.O. 2351(E), dated

section 2], s. 102, 103, 105, 106, 107 [Excep t sections 94, 96 , 97, 99, 104] , vide notification No. S.O. 2351(E), dated 15th July, 2020, see Gazette of India, Extraordinary, Part II, sec. 3( ii).